Google Play & Apple App Store Data Compliance
Request Account & Data Deletion
In compliance with Google Play Store User Data Policy, Apple App Store Guidelines (5.1.1), and India's Digital Personal Data Protection (DPDP) Act, you have the full right to delete your Homeeze account and request permanent erasure of your personal data.
Important Notice: Deleting your account is permanent and cannot be reversed. You will lose access to active warranty revisits, saved addresses, booking history, and unused coupons or wallet credits.
Data Retention & Erasure Standards
Data Permanently Deleted:
- Customer name and profile photo
- Saved delivery & home GPS coordinates
- Firebase push notification tokens
- Marketing contact preferences
- Active login sessions and JWT auth keys
Data Retained for Legal Compliance:
- Historical GST tax invoices (7 years mandatory under Indian CGST Act 2017)
- Payment settlement transaction IDs for RBI financial reconciliation
- Fraud prevention and chargeback dispute logs
If you encounter any difficulty submitting this form or have specific queries regarding your personal data, you can write directly to our designated Data Protection Officer at privacy@homeeze360.com.