Your Home is Safe
in Our Hands.
Every booking is backed by 100% background-verified professionals, up to ₹10,000 insurance damage cover, and our signature 30-day free rework warranty.
1. Rigorous Background & Police Checks
Before any service professional is onboarded to Homeeze, they must clear a stringent multi-tier vetting pipeline: government Aadhaar biometric verification, judicial police criminal record screening, and in-person skill assessment at our regional Homeeze training academy.
2. Homeeze 30-Day Revisit Warranty
We take full accountability for every task. If an appliance repair, plumbing work, or cleaning service shows any defect within 30 calendar days, we send a certified specialist to re-inspect and fix it completely free of charge. If it still cannot be resolved, we issue a 100% refund of the labor charges.
3. Up to ₹10,000 Accidental Damage Protection
Accidents are rare, but we prepare for every possibility. All verified bookings placed via the Homeeze App or website are protected against accidental property damage up to ₹10,000 underwritten by the Homeeze Customer Protection Fund.
4. Private Calling & Data Protection
Your private phone number is never exposed to service partners. All communication is routed through secure virtual numbers or in-app calling channels. Additionally, GPS location is tracked only during the active booking transit window.
5. Mutual Respect & Safety Guidelines
Homeeze maintains a strict zero-tolerance policy against any verbal harassment, caste, or gender discrimination directed at service partners or customers. Both parties have access to a 24/7 emergency SOS trigger inside the mobile application.
Have questions about our safety standards?
Our safety and customer protection team is on standby 24/7.